Millennial Tips: How to build better business communication skills
From prioritizing purpose over profit to pioneering an inclusive company culture, millennials have been revolutionizing the workplace in many different aspects over the past few years. And as professionals today continue to judge organizations by the quality of communication pertaining to their personnel, developing the right business communication tools becomes all the more important for every working member of this disruptive generation.
Are you a millennial looking to tap into the dynamics of successful business communication in an fast-moving professional environment? Follow these practical tips to brush up on your skills.
Not everyone is born with a natural gift for language and its peculiarities. But given that the majority of business communication today is carried out in English, it is of primary importance for just any young professional to work on enhancing their business writing and acquiring new vocabulary. And while there is no magical formula to go about it, you have no excuse to dwell on poorly-written sentences with all the thesauri, search engines and online resources currently at your disposal. Time to get your grammar together!
You can consult all the books, articles and talks you want to uncover the ‘secrets’ of business communication. But when it comes down to day-to-day practice, your best bet for effective exchange would be to take cues from the people you’re communicating with. Tweak your lexicon, tone of voice, body language and overall approach in a way to mirror your recipient’s style and you will gradually be able to tap into their psyche. This does not only allow you to get work done faster but also makes you more agreeable to other people, which in turn contributes to building trust within your professional relationships on the long run.
No matter your position, train yourself to formulate comprehensive, fact-based opinions about just anything you are asked about in the workplace, be it during business meetings or in the course of everyday interaction. It is easy to settle into a ‘passive observer’ attitude out of shyness, laziness or mere disinterest. But if you really want to make an impact, you have got to get your ideas across. Think beyond the immediate surface of things, voice firm yet respectful opinions and take part in relevant discussions as this is the only way to build credibility and ultimately instigate change for the better.
It is (very) hard to constantly and successfully exert control over your ego-motions (aka your ego AND emotions) amid the endless struggles of a demanding work environment. And while it is necessary to hold your own/stand up for your beliefs in pivotal situations, you can spare yourself a whole lot of trivial day-to-day conflicts just by taming your ego (fancy term for practically keeping your mouth shut). Your ego will be stepped on, many times, and vice versa. But as you grow as a communicator, you will learn to recover quickly and resume your work activity without a scratch. Proving yourself all the time is not an accomplishment. Being able to ‘swallow your pride’ without nevertheless giving way to bitterness, however, most definitely is.