Communication is key.
And when your job depends on how well you get along with your coworkers and customers, your interpersonal skills are those that will set you apart.
Celeste Headlee has worked as a radio host for almost a decade and that had enabled her to pinpoint what makes and distinguishes a good conversation.
In this TED talk, Headlee shares with us 10 rules to use so we can have ourselves better conversations.
Cover credit: Findsocialfreedom.com